A diversion tactic that introduces an irrelevant topic to distract from the original issue
The Red Herring fallacy occurs when someone introduces an irrelevant topic or point into a discussion to divert attention away from the original issue. This logical fallacy gets its name from the practice of using smoked herring (which turns red in the smoking process) to train hunting dogs by dragging them across a trail to distract the dogs from following the original scent.
In sales conversations, red herrings often appear when a prospect wants to avoid addressing a particular concern or objection by changing the subject to something unrelated.
Scenario: A sales representative is discussing pricing with a prospect.
Prospect: "Your solution seems expensive. By the way, I heard your competitor just opened a new office downtown. Do you know anything about their expansion plans?"
The prospect has introduced an irrelevant topic (competitor's office location) to divert from the pricing discussion.
Scenario: A sales representative is addressing implementation timeline concerns.
Prospect: "I'm worried about how long implementation will take. By the way, did you see that article about AI technology replacing sales jobs? What do you think about that?"
The prospect has shifted to an unrelated topic (AI and job security) to avoid discussing implementation concerns.
Recognizing red herrings is crucial for sales professionals because:
The Red Herring fallacy can be a significant obstacle in sales conversations, diverting attention from critical discussion points and preventing meaningful progress. By recognizing when a prospect introduces irrelevant information and skillfully redirecting the conversation, sales professionals can maintain focus on the key issues that will move the sale forward. Remember that red herrings often indicate underlying concerns or objections, so addressing them with empathy while guiding the conversation back on track is essential for sales success.
When faced with a red herring in sales conversations, acknowledge the new topic briefly, then firmly but politely redirect the discussion back to the original issue. This maintains momentum while demonstrating your focus and professionalism.